Privacy Policy

Document updated as at September 12, 2023

On this page you will find the GO PATAGONIC Privacy Policy. Thank you for reading it carefully. We have done our best to make it easy to read and understand, but if you have any questions, please write to us at info@gopatagonic.com.

In order to interpret the text, four concepts must be taken into account:

  • Authors: Florencia Vallejo and Juan Actis, we are the founders of the Web Site.
  • Website: refers to the GO PATAGONIC website and blog (https://gopatagonic.com).
  • Users: is whoever accesses and/or uses this Web Site.
  • Content: articles, images, videos, information, services and data included in this Website and created by the AUTHORS.

1. Identity of the person responsible for GO PATAGONIC

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, those responsible for the processing of data corresponding to the USERS of the Website are detailed:

  • Identity of Responsible Parties: Florencia Vallejo and Juan Actis
  • Trade name: GO PATAGONIC
  • Website: https://gopatagonic.com
  • NIF: 51758601E
  • Address: Playa de Gandía (Valencia) Spain (*)
  • Email: info@gopatagonic.com

(*) You can write us an email to request our address (which coincides with our home address). In this case I am asserting the Regulation in favor of my family and the protection of their personal data.

2. Applicable regulations

3. Our commitment to privacy and proper treatment of your personal data

From GO PATAGONIC, those responsible want to express our commitment to privacy and proper treatment of personal data you provide us.

  • Lawfulness, fairness and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it.
  • Limitation of the period of conservation: We will keep your data for the legally established time or the time we mention in a particular case or until you request its deletion.
  • Integrity and confidentiality: Your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

3.1. Minors

Children deserve specific protection of their personal data, as they may be less aware of the risks, consequences, safeguards and rights concerning the processing of personal data.

Users over 16 years of age may register GO PATAGONIC as users without the prior consent of their parents or guardians. In the case of minors under 16 years of age, parental or guardian consent is required for the processing of their personal data.

If you are under 16 years of age and have accessed this Web Site without notifying your parents, you should not register as a user, and we will deny your request if we become aware of it.

In no case shall data relating to the professional or economic situation or to the privacy of other family members be collected from the minor without their consent.

4. Category of data collected

The categories of data processed are identification data. In no case are specially protected categories of data processed.

5. Security measures for the protection of your data

GO PATAGONIC is committed to the use and treatment of users’ personal data, respecting their confidentiality and to use them in accordance with the established purpose, as well as to comply with its obligation to save them and to adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

We inform you that we have implemented the necessary technical and organizational security measures to ensure the security of your personal data and prevent its alteration, loss and treatment and / or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All this in accordance with the provisions of the GDPR.

An example of this is the installation of an SSL certificate on this Website. It is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted or encrypted.

Likewise, GO PATAGONIC has established additional measures in order to reinforce the confidentiality and integrity of the information on the Website, maintaining continuous supervision, control and evaluation of the processes to ensure respect for data privacy.

However, GO PATAGONIC cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

When any Security Incident occurs, upon becoming aware of it GO PATAGONIC AUTHORS shall notify the USER without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the USER.

6. What personal data do we collect and why do we collect it?

6.1. Contact forms

The USERS of the Web Site can contact us through our email info@gopatagonic.com or through the contact form that we have on a page for that purpose within the Web Site. We collect the data shown in the contact form, being the name and email mandatory.

Purpose: to be able to respond to your request for contact with questions, complaints, comments or concerns you may have regarding the information included in the Website or any other reason why you want to contact us. We maintain contact form submissions for a reasonable period of time to fulfill the purpose for which we have been contacted, but we do not use the information submitted through them for marketing purposes, except for any affiliate action related to the inquiry that will be duly notified.

Third-party resources to whom your information may be disclosed:

  • Siteground: The data you provide will be located on Siteground’s (GO PATAGONIC’s hosting provider) servers within the EU.

6.2. Comments on WEBSITE articles

When USERS leave comments on articles on the Website, we collect the data displayed in the comment form (name and email required, website optional), as well as the commenter’s IP address, browser and browser user agent string to assist in spam detection.

Purpose: the management and moderation of comments you may have in relation to the information included in any of the articles on the Web Site.

Third-party resources to whom your information may be disclosed:

  • WordPress/Gravatar: We use the WordPress platform to receive comments. An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

6.2.1. WordPress Cookies

If you leave a comment on our Website you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will have a duration of one year.

The comment and its metadata are retained indefinitely. This is so that we can recognize and approve successive comments automatically instead of keeping them in a moderation queue. For USERS who register on the Website (if any), we also store the personal information they provide in their USER profile. All USERS can view, edit or delete their personal information at any time (except that they cannot change their USER name). The AUTHORS of the Website may also view and edit that information.

If you have an account and log in to this Website, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

To read more about cookies, you can read the following article.

6.3. Embedded content from other websites

Articles on this Website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that site.

6.4. Web analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses “cookies” to help the website analyze how USERS use the Website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this Website, the USER consents to the processing of information about the USER by Google in the manner and for the purposes indicated above through the sign that appears when connecting to the website.

7. Exercise of rights by USERS

The fields marked as mandatory in the forms must be completed by the USER, being impossible to perform the purpose expressed in the preceding paragraphs if these data are not provided. You are also informed of the possibility of exercising the rights indicated below.

In accordance with the provisions of the RGPD and the LOPD, the USER may at any time exercise their rights of access, rectification, cancellation and opposition to the provider.

Depending on how the data has been collected, it will be the way to make any modifications to the data.

Subscription form: In order to facilitate the exercise of these rights, a link to unsubscribe is provided in all communications, which will result in the immediate removal of the USER’s personal data from our database.

For other data: The quickest and easiest method would be to log into your USER account directly and modify your data or delete your USER account. Any information that we need to store, by virtue of a legal or contractual obligation, will be blocked and only used for such purposes instead of being deleted.

The USER may exercise his/her rights by means of a written communication with the reference “Data Protection”, specifying his/her data, proving his/her identity and the reasons for his/her request at the address detailed in Point 1. You may also exercise your rights by sending an e-mail to: info@gopatagonic.com.

8. Remarketing

The remarketing function makes it possible to reach USERS who have previously visited the Website and to associate a specific audience with a specific message. Remarketing is a method of getting USERS who have visited the WEBSITE to do so again.

As a USER of our Website we inform you that we are collecting information for this remarketing function in GO PATAGONIC.

The information we collect thanks to this function is collected by Facebook cookies. You can learn about the data collected by these cookies in the following privacy policies of each service:

If you do not want your information to be collected by these cookies, you can opt out of Google’s use of cookies through Google’s Ads Settings. You can also opt out of the use of cookies from a third-party vendor through Network Advertising Initiative’s opt-out page.

This type of service allows you to interact with social networks or other external platforms directly from the pages of this Website. The interactions and information obtained by this Website will always be subject to the USER’s privacy settings in each social network. In the event that a service is installed that allows interaction with social networks, it is possible that, even if the USERS do not use the service, it may collect web traffic data relating to the pages on which they are installed.

9. GO PATAGONIC profiles on social networks

In relation to the management of your data associated with GO PATAGONIC’s social profiles, the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the USERS’ profiles. With regard to the rights of access and rectification, we recommend that you can only be satisfied in relation to information that is under the control of GO PATAGONIC.

You may also stop interacting, following or receiving information from GO PATAGONIC’s social profiles, delete content that no longer interests you or restrict who you share your connections with, by means of the mechanisms stipulated in the different social networks.

The USER may access the privacy policies of each Social Network, as well as configure his/her profile to guarantee his/her privacy. GO PATAGONIC encourages USERS to familiarize themselves with the terms of use of the various social networks before beginning to use them.

10. Social plugins

On our Website we offer you links and services related to the different social networks (e.g. Facebook “Like”). If you are a member of a social network and click on the corresponding link, the social network provider may link your profile data to information about your visit to that website.

Therefore, it is advisable that you inform yourself about the functions and policies on the treatment of personal data of the respective social network, if you access one of our web pages with one of your profiles in social networks or share information through them.

You can access the privacy policies of the different social networks at any time, as well as configure your profile to ensure your privacy. We encourage you to familiarize yourself with the terms of use of these social networks before using them:

11. Facebook ads

At GO PATAGONIC we use Facebook ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When generating an ad, you can segment your audience by location, demographics (age, gender, etc.), interests (activities, hobbies, etc.), what they buy online and through other channels, etc.

The data obtained through Facebook ads are subject to this privacy policy from the moment the USER leaves their data in the form on this website to join the newsletter subscriptions. Under no circumstances will information from Facebook be used for any other purpose.

12. Navigation

When browsing the GO PATAGONIC Website, non-identifiable data may be collected which may include: IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the USER. Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:

  • Google analytics
  • Facebook Pixel

We use this information to analyze trends, administer the site, track USER movements around the site and to gather demographic information about our USER base as a whole.

As a service to our USERS, our Web Site may include hyperlinks to other sites that are not operated or controlled by the Web Site. Therefore, GO PATAGONIC does not guarantee and is not responsible for the legality, reliability, usefulness, accuracy and timeliness of the content of such websites or their privacy practices. Please be aware that before you provide your personal information to these non- GO PATAGONIC websites, please be aware that their privacy practices may differ from ours.

The sole purpose of the links is to provide the USER with the possibility of accessing said links and learning about our work, although GO PATAGONIC does not offer or market by itself or through third parties the information, contents and services available in the linked sites, nor does it approve, supervise or control in any way the contents and services and any material of any nature existing in the same.

GO PATAGONIC is not responsible in any case for the results that may be derived by the USER from accessing such links.

15. Anti-spam policy

The AUTHORS declare themselves completely against the sending of unsolicited commercial communications and any type of conduct or manifestation known as “spam”, and also declare themselves committed to the fight against this type of abusive practices. Therefore, the AUTHORS guarantee to the USERS that under no circumstances will the personal data collected on the Website be assigned, shared, transferred or sold to any third party.

For the same reasons, the registration process should not be used to register e-mail addresses of third parties without the express consent of the persons concerned. GO PATAGONIC implements as a security measure to these practices a “double opt-in” mailing list that requires explicit confirmation by the owner of the e-mail account indicated as the subscription address before receiving e-mail communications.

In the event that a USER still receives communications from this Web Site without having registered, or without having given their express consent to such registration, they may unsubscribe from the links provided in the communication itself. In addition, USERS may contact us through the contact form maintained on our Website, both to communicate what happened and to request the immediate removal of their data from our system.

In accordance with the provisions of the LSSI, GO PATAGONIC undertakes not to send commercial communications without properly identifying them.

16. Transfer of data

The AUTHORS of GO PATAGONIC expressly inform and guarantee USERS that their personal data will not be transferred in any case to third party companies, and that whenever any type of transfer of personal data is to be carried out, the express, informed and unequivocal consent of the owners will be requested in advance.

17. Accuracy and veracity of the data

As USER, you are solely responsible for the veracity and correctness of the data you submit to GO PATAGONIC, exonerating Florencia Vallejo and the AUTHORS from any liability in this regard.

The USERS guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The USER agrees to provide complete and correct information in the contact or subscription form.

The USER declares to have been informed of the conditions on personal data protection, accepting and consenting to the processing of such data by Florencia Vallejo (GO PATAGONIC) in the manner and for the purposes indicated in this Privacy Policy.

19. Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time, communicating it to Florencia Vallejo (GO PATAGONIC) in the terms established in this Privacy Policy for the exercise of the ARCO rights. This revocation shall in no case be retroactive.

20. Changes in the privacy policy

The AUTHORS of GO PATAGONIC reserve the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the AUTHORS of GO PATAGONIC will announce on this page the changes introduced reasonably in advance of their implementation.